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App Support

Get help with the Fitness AI mobile app

Contact Support

Our support team is here to help you with any issues you may encounter with the Fitness AI app. Here's how you can reach us:
Email SupportFor general inquiries and non-urgent issues:support@fitnessai.com
In-App SupportThe fastest way to get help is through our in-app support feature:1. Open the Fitness AI app2. Go to Profile > Help & Support3. Select "Contact Support"
Response TimeWe aim to respond to all support requests within 24 hours (during business days).

Frequently Asked Questions

Before contacting support, you might find the answer to your question in our comprehensive FAQ section:Our FAQ covers topics such as account management, subscription issues, workout planning, progress tracking, and technical troubleshooting.

Known Issues

We're constantly working to improve the Fitness AI app. Here are some known issues we're currently addressing:
Workout Syncing DelaysSome users may experience delays when syncing workout data between devices. We recommend ensuring your app is updated to the latest version.
Progress Photo UploadsOn certain Android devices, progress photo uploads may occasionally fail. As a workaround, try reducing the photo resolution before uploading.

App Versions

Fitness AI is available on the following platforms:
iOS VersionLatest version: 2.4.1 (Released August 15, 2023)Requires iOS 14.0 or laterDownload from App Store
Android VersionLatest version: 2.4.0 (Released August 10, 2023)Requires Android 8.0 or laterDownload from Google Play
Need More Help?If you couldn't find a solution to your issue, our support team is ready to assist you.
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